Business Value Assessment for Workforce Development Organizations: Handbook

Handbook provides general guidance and instructions for using a set of tools to measure the value that a workforce development organization delivers to its business clients. That handbooks and tools are the product of two years of collaborative effort by a group of employer and workforces development leaders, convened by the Aspen Institute. The group created a framework of question, covering the primary ways that business seeks value from workforce services, and addresses these questions in the handbook.